In order to strengthen the management of national basic public health service projects and effectively improve the service level and medical quality of community health service centers, entrusted by the Education, Culture and Health Bureau of Chengdu High-tech Zone, Medical Quality Control Management Service Center of High-tech Zone organized provincial and municipal medical management, hospital management and pharmaceutical management experts to conduct 2021 basic medical performance assessment for 10 community health service centers in the zone on January 14, 2022.
n order to do a good job in this assessment, the Medical quality Control Management And Service Center of High-tech Zone conducted indicators interpretation training for relevant personnel of community health service centers and assessment experts on December 30, 2021 and January 11, 2022 respectively. Unified standards and standards, adhere to the principle of fairness, justice and justice, and give full play to the promoting role of performance assessment to promote the sustainable and healthy development of community health service centers.
The assessment was divided into five groups, respectively by the health management and hospital management experts, expert group of pharmaceutical affairs management experts through the spot check data, spot check prescription records, personnel interview, data statistical analysis methods such as respectively from services, integrated management, sustainable development and the satisfaction evaluation four aspects, a total of 26 indicators for evaluation, And issue expert evaluation report.
Five expert commission co-chaired the chengdu high-tech zone into 10 community health service centers conduct site inspection, and experts of the community health service center work on-site guidance, the entire examination review work to build libraries, promote renovation through evaluation, evaluation of building combination, emphasis on connotation, promote community health service center of chengdu high-tech zone by the assessment review of connotation construction, Lead the public welfare hospital of grassroots medical institutions, so that the health gatekeeper can better serve the people of the community, so that the people get more sense of gain.
After the assessment work officially began, the experts in each group fully affirmed some features and highlights of the work of each community health service center and gave detailed guidance to some specific problems by consulting documents on site. The inspectors in each community health service center carefully listened to the suggestions of the expert group and recorded relevant problems in time. During the telephone interview, the experts in each group randomly asked the residents of each street whether they had enjoyed the services of the community health service center and whether they were satisfied with it. The positive words of the residents made the expert group give thumbs up.
Subsequently, the experts carried out field assessment of each site, respectively, personalized health education of outpatient medical records, data verification, health management standardization, site environment and so on.
Through the basic medical performance assessment of community health service centers: first, it will promote community health service centers to continuously enhance service capacity and improve service quality; Second, strive to provide people with safe, effective, convenient and economical medical and health services, so that people have a sense of gain; Third, further play the guiding role of performance appraisal, guide medical and health resources to sink into the grassroots, and promote the construction of hierarchical diagnosis and treatment system; Fourthly, strengthen the application of assessment results and promote the construction of community health service centers to develop along with people's good wishes for a better life.
The community health service centers said that they would take the assessment as an opportunity to continuously sum up their work experience, vigorously promote the in-depth development of public health and community basic medical services, and provide better health services for the masses of residents.
